CANCELLATION AND REPLACEMENT POLICY

Thank you for choosing DesignOhomin. This Cancellation and Replacement Policy outlines the terms and conditions for canceling and replacing orders on our website.

1. Cancellation Policy:

1.1 Cancellation Period:

• Orders can be canceled within [number of hours/days] from the time of purchase.
• To request a cancellation, please contact our customer support team at [your contact email] with your order number.

1.2 Cancellation Fee:

• Cancellations made within the specified period will not incur any cancellation fee.
• Orders canceled after the allowed period may be subject to a cancellation fee.

1.3 Cancellation Confirmation:

• A confirmation email will be sent upon successful cancellation of your order.

2. Replacement Policy:

2.1 Eligibility for Replacement:

• Customers may be eligible for a replacement in the following cases:
  • Defective or damaged products.
  • Incorrect items received.
  • Any other valid reason deemed acceptable by DesignOhomin.

2.2 Replacement Procedure:

• To request a replacement, please contact our customer support team at [your contact email] within [number of days] days of receiving the order.
• Provide clear details and photographic evidence (if applicable) of the issue.

2.3 Verification Process:

• Our team will review the replacement request and may request additional information for verification purposes.
• Replacement requests are subject to approval.

2.4 Replacement Confirmation:

• Upon approval, a replacement will be processed, and a confirmation email will be sent with the estimated delivery date.

3. General Terms:

3.1 Refunds:

• Refunds may be issued for canceled orders or returned items according to our Refund Policy.

3.2 Modification of Orders:

• Orders cannot be modified once they have been confirmed. Please review your order carefully before completing the purchase.

3.3 Changes to Cancellation and Replacement Policy:

• We reserve the right to update or modify this Cancellation and Replacement Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our Cancellation and Replacement Policy, please contact us at info@designohomin.com.